Eventiqs ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and share your personal data when you use our website (eventiqs.co.uk) and our services, in accordance with the UK GDPR and the Data Protection Act 2018.

1. Data Controller

Eventiqs is a trading name of Club Journeyman TH (company number 10599498, registered office 124 City Road, London, EC1V 2NX, United Kingdom), which is the data controller responsible for your personal data. Our VAT number is GB263 5635 92.

2. Data We Collect

We collect: (a) identity and contact data — your name, email, phone and billing address; (b) order data — the events, packages, quantities and payment details for bookings you place; (c) guest data — names and details of guests where required by the event supplier; (d) technical data — your IP address (hashed), browser, device and usage data collected via cookies and analytics; (e) marketing data — your preferences in receiving communications, where you have consented.

3. How We Use Your Data

We use your personal data to process and fulfil your bookings, communicate with you about your order, share necessary details with event suppliers to fulfil the booking, provide customer support, detect and prevent fraud, and — only where you have consented — send you marketing communications and personalised advertising.

4. Lawful Basis

We rely on: contract (to fulfil your booking), legitimate interests (security, fraud prevention and service improvement), legal obligation (tax and accounting records), and consent (marketing, analytics and non-essential cookies). You can withdraw consent at any time using the cookie preference tool or by contacting us.

5. Cookies & Consent

We use cookies and similar technologies for essential functionality, analytics (to understand how the site is used) and marketing. Non-essential cookies are only set after you have given consent via our consent banner. You can manage or withdraw your consent at any time using the "Cookie preferences" link in the footer. See our Cookie Policy for details.

6. Sharing Your Data

We share your data with event suppliers and venues to fulfil your booking, payment processors (e.g. Stripe) to process payments, analytics and advertising platforms (only with your consent), and professional advisers and authorities where legally required. We never sell your personal data.

7. Data Retention

We retain your booking records for the period necessary to fulfil the contract and for tax/accounting purposes (typically 7 years). Marketing data is retained until you withdraw consent. Analytics data is retained in anonymised or aggregated form.

8. Your Rights

Under the UK GDPR you have the right to access your personal data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, object to processing, and data portability. You can exercise these rights using the forms on this page below, or by contacting us at hello@eventiqs.co.uk. We respond within one month.

9. International Transfers

Some processors may transfer data outside the UK. Where this occurs, we ensure appropriate safeguards (such as UK adequacy decisions or standard contractual clauses) are in place to protect your data.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, contact us at hello@eventiqs.co.uk or write to us at 124 City Road, London, EC1V 2NX, United Kingdom.

Company Details

Trading name:
Eventiqs
Legal entity:
Club Journeyman TH
Company no.:
10599498
VAT no.:
GB263 5635 92
Registered office:
124 City Road, London, EC1V 2NX, United Kingdom
Website:
eventiqs.co.uk

Exercise Your Rights

Request a copy of the personal data we hold about you, or ask us to erase it. Your request is logged and we will respond within one month.